Table 2 Socio-demographic characteristics and key variables of participants after PSM
Variables | Medical disputes | Statistics | ||
|---|---|---|---|---|
|  | Yes (n = 206) | No (n = 769) | χ2/t | P |
Gender (n, %) | Â | Â | 0.102 | 0.750 |
 Male | 156 (75.7) | 574 (74.6) |  |  |
 Female | 50 (24.3) | 195 (25.4) |  |  |
Age (n, %) | Â | Â | 0.341 | 0.952 |
 ≤ 40 | 17 (8.3) | 56 (7.3) |  |  |
 41–50 | 101 (49.0) | 385 (50.1) |  |  |
 51–60 | 77 (37.4) | 291 (37.8) |  |  |
 ≥ 61 | 11 (5.3) | 37 (4.8) |  |  |
Education level (n, %) | Â | Â | 1.551 | 0.671 |
 Middle school or below | 5 (2.4) | 28 (3.6) |  |  |
 Junior high school | 133 (64.6) | 514 (66.8) |  |  |
 Tertiary college | 57 (27.7) | 193 (25.1) |  |  |
 Bachelor degree or above | 11 (5.3) | 34 (4.4) |  |  |
Marital status (n, %) | Â | Â | 0.748 | 0.387 |
 Single | 8 (3.9) | 21 (2.7) |  |  |
 Married | 198 (96.1) | 748 (97.3) |  |  |
Health status (n, %) | Â | Â | 4.505 | 0.105 |
 Good | 120 (58.3) | 497 (64.6) |  |  |
 General | 70 (34.0) | 236 (30.7) |  |  |
 Poor | 16 (7.8) | 36 (4.7) |  |  |
Type of medical practice (n, %) | Â | Â | 9.463 | 0.009* |
 Traditional Chinese medicine | 16 (7.8) | 30 (3.9) |  |  |
 Western medicine | 63 (30.6) | 305 (39.7) |  |  |
 Traditional Chinese & Western medicine | 127 (61.7) | 434 (56.4) |  |  |
Income level (n, %) |  |  | 19.199 | < 0.001* |
 High | 15 (7.3) | 14 (1.8) |  |  |
 Neutral | 55 (26.7) | 263 (34.2) |  |  |
 Low | 136 (66.0) | 492 (64.0) |  |  |
Number of people covered (n, %) | Â | Â | 9.043 | 0.06 |
 ≤ 500 | 5 (2.4) | 51 (6.6) |  |  |
 501–1000 | 50 (24.3) | 166 (21.6) |  |  |
 1001–2000 | 73 (35.4) | 293 (38.1) |  |  |
 2001–3000 | 43 (20.9) | 167 (21.7) |  |  |
 ≥ 3001 | 35 (17.0) | 92 (12.0) |  |  |
Community activity (n, %) | Â | Â | 4.685 | 0.096 |
 Yes | 45 (21.8) | 188 (24.5) |  |  |
 General | 80 (38.8) | 340 (44.2) |  |  |
 No | 81 (39.3) | 241 (31.3) |  |  |
Occupational satisfaction (n, %) |  |  | 43.157 | < 0.001* |
 Dissatisfaction | 65 (31.5) | 96 (12.5) |  |  |
 Neutral | 90 (43.7) | 447 (58.1) |  |  |
 Satisfaction | 51 (24.8) | 226 (29.4) |  |  |
Work environment satisfaction (n, %) |  |  | 16.894 | < 0.001* |
 Dissatisfaction | 42 (20.4) | 92 (12.0) |  |  |
 Neutral | 114 (55.3) | 391 (50.8) |  |  |
 Satisfaction | 50 (24.3) | 286 (37.2) |  |  |
Doctor–patient relationship satisfaction (n, %) |  |  | 65.568 | < 0.001* |
 Dissatisfaction | 44 (21.4) | 43 (5.6) |  |  |
 Neutral | 111 (53.9) | 365 (47.5) |  |  |
 Satisfaction | 51 (24.8) | 361 (46.9) |  |  |
Turnover intention (n, %) |  |  | 25.567 | < 0.001* |
 Yes | 133 (64.6) | 344 (44.7) |  |  |
 No | 73 (35.4) | 425 (55.3) |  |  |
Continuing training (n, %) | Â | Â | 0.348 | 0.555 |
 Yes | 200 (97.1) | 752 (97.8) |  |  |
 No | 6 (2.9) | 17 (2.2) |  |  |
Risk and legal training (n, %) | Â | Â | 1.201 | 0.273 |
 Yes | 108 (52.4) | 436 (56.7) |  |  |
 No | 98 (47.6) | 333 (43.3) |  |  |
Medical liability insurance (n, %) | Â | Â | 1.431 | 0.232 |
 Yes | 116 (56.3) | 397 (51.6) |  |  |
 No | 90 (43.7) | 372 (48.4) |  |  |
Post competency (mean ± SD) | 39.34 ± 7.65 | 41.91 ± 6.93 | 21.404 | < 0.001*** |